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Manufacturer's
Limited Warranty
Our
Go Mattress manufacturer has been manufacturing beds and mattresses
in the USA for over 70 years. Our products are built to the highest
standards fit and we stand by the quality of all products.
Manufacturer's Prorated
20-YEAR FULL REPLACEMENT WARRANTY on Memory Foam Mattresses
During the course of your ownership - parts, labor and materials
that are deemed to be defective by the manufacturer will be replaced,
based on the length of your ownership. Terms of 30-day sleep
trial are the same as those for our warranty. These terms
only apply to SleepFit mattresses and not our imported mattresses.
Imported mattresses returned within 30 days of purchase must returned
in the original packaging. There is a 15% fee for returned
imported mattresses.
Manufacturer's
3-YEAR FULL REPLACEMENT WARRANTY on Memory Foam Pillows
During
the course of your ownership - defective parts, labor and materials
will be replaced at no cost to you besides shipping. Due to
sanitation laws, non-defective pillows can no longer be returned.
Any pillow returnd that is deemed not to be defective will be either
destroyed or sent back to the customer at the owner's expense.
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Terms
of Warranties
1)
Warranties only apply to original purchaser.
2)
Warranty applies only if all original tags and seals are still in
place.
3)
This warranty is void if the product is found to have been tampered
with or misused by the purchaser beyond reasonable wear, and shall
not apply if the product has been physically damaged intentionally
or due to accident and/or neglect; including burns, cuts, water
damage, mold, stains, or is otherwise abnormally soiled or unsanitary.
If a heating pad or electric blanket is used with a memory foam
bed it will void this warranty.
4)
Manufacturer, at its discretion, reserves the right to repair or
replace only parts that are deemed unusable. It is understood
that this does not include normal increase of softness in the foam
which can occur during normal breaking in, or in the case of visco-elastic
memory foam, a lessening of the gradual recovery aspect of the foam,
of which such lessening, should it occur (1.9" for a 150 lb.
person), does not reduce the continual pressure reducing and pressure
relief properties of the mattress. Substitution or use of
improper foundations, platforms or other bases upon which the mattress
is placed, may result in damage to the product. Should an improper
base be utilized by the consumer, causing the product to default,
the warranty may be voided.
5)
Transportation costs on warranted products are the sole responsibility
of the purchaser.
6)
Manufacturer reserves the right to refuse the repair or replacement
of unsanitary products.
7)
All service must be handled directly through the original dealer.
If service cannot be effected through the dealer, then the purchaser
can notify the manufacturer. The manufacturer must then by
given a reasonable amount of time to remedy any defect and it is
the responsibility of the purchaser to arrange and pay all transportation
costs to and from the manufacturer.
8)
This warranty is applicable only in the United States of America
and any and all warranties pertaining the your GoMattress mattress
and/or foundation shall not exceed in duration the term of this
limited warranty. No other warranties are expressed of implied.
9)
GoMattress warranty on mattress and/or foundation will apply only
when the foundation is used on a frame or bed rail that provide
rigid center support.
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